The First and Best System of its Kind: Market Leader for 8 Years and Counting

Leading legal services provider Magna Legal Services saw an opportunity to offer a virtual reality focus group service, with real people playing the role of jurors watching and evaluating lawyers’ presentations. We built the system. And have helped keep it the market leader ever since.

Challenges

Challenges Magna Faced

Magna wanted to extend their existing, live mock jury services into an interactive online platform. The JuryConfirm system needed to provide seamless video and telephony connections, live presentations, instant feedback to attorneys, fast, detailed reporting, and more. It even includes an immersive courtroom and deliberation room experience.

01

Crafting the Smart Application

JuryConfirm’s heart is an intelligent application that simulates a multimedia courtroom experience and monitors each participant's reactions. It integrates with several external multimedia systems, in real time.

02

A Nuanced Symphony of Technologies

03

Keeping JuryConfirm Up, and Fast

Often playing for very high stakes, Magna’s clients have every right to expect the system they depend on is available--and fast--when they need it.

04

Engineering Systems

The systems’ chief value is allowing attorneys to assess how jurors would respond to their presentations in real life, both to the whole strategy and to particular visual and verbal elements.

05

Ongoing Product Enhancements

Since 2010 we’ve continuously made enhancements as new market opportunities arise and as new technologies offer the ability to further hone the system.

01

Crafting the Smart Application

We conducted careful product fit sessions with Magna’s subject matter experts to fully understand the envisioned workflows and user stories--especially the exacting needs of Magna’s clients who would benefit from the system.

We explored the very challenging engineering hurdles, and architected an approach to solve them.

02

A Nuanced Symphony of Technologies

We integrated with a number of external systems and used a range of technologies to achieve the fully functioning system.

We set to work implementing live video broadcasting, enhanced virtual reality for evidence presentations, integrated VOIP telephony and automated screen recordings, synchronized with separate audio.

Other technologies were used to build the core smart application, UI program the system’s interfaces, enable jurors to create avatars to represent themselves in the virtual environment, generate detailed reports, help ensure system stability and availability, and other support other functionality.

Keeping JuryConfirm Up, and Fast

For this immersive, realtime experience with dozens of participants, speed and latency were particular challenges. Participants' connectivity varied, yet the mock trials had to be experienced similarly for everyone.

The servers' computational needs were also formidable, merging and transmitting dozens of streams of audio and visual content simultaneously, without delay.

Engineering Systems
04

Real-Time Feedback and Insightful Reports

We engineered the system to enable jurors to respond as they would in real life, letting lawyers hone their arguments and evidence for upcoming trials. Second-by-second polling reveals how jurors respond to what they see and hear in real time. Poll information, past persuasiveness levels and demographics help lawyers understand jurors’ reactions throughout the trial.

Soon after the mock trial’s end, the system delivers reports with cost-effective, timely analysis and feedback of a jury's response to a client's case. These offer Magna’s clients further insight into the strengths and weaknesses of their case and an understanding of the jury's potential thought process.

05

Ongoing Product Enhancements

As is nearly universal for projects of this nature, new features to support end users or Magna’s own team members are identified through ongoing use of the system. WebINTENSIVE implements these as needed. Additionally, we continually assess new technologies that may hold promise in further enhancing  JuryConfirm’s speed, resiliency, immersive experience, or other aspects.  When such technologies reach the maturity to be clearly an asset, we suggest them to Magna. If approved, we then upgrade, to help ensure Magna retains its market leadership with this offering.