Providing Small Business Owners with the Exact Information They Need
Our federated search software was used to find answers to user questions in a prototype expert system we developed for the SBA and several other federal agencies.
The U.S. Small Business Administration needed a way to conduct searches across a wide range of differently configured databases maintained by an alphabet soup of Federal agencies. The data would be served in an online expert system.
WebINTENSIVE created an application to perform federated searches across millions of records and normalized the data. We also thoughtfully configured that expert system, through which users accessed those data. The system did not merely guide small business users to the exact data they needed, but (based on their queries) to intelligently suggest additional information that they might need to know.