Online Enrollment for a Million People Had to Go Well
The public finds the web application a breeze to use, especially compared with the old, manual process. And the public entity provides services faster, and with significantly reduced administrative time and cost.
Plans to supplement manual enrollment for a highly visible public program with digital enrollment was under careful watch by the public and the media. The stakes, for all stakeholders, were high.
We architected and coded a robust system with ridiculously easy-to-use interfaces. The system received very heavy use and generally quite positive feedback.